CARRIAGE TERMS

This website, www.eastwindretailllc.com, only offers domestic shipping within the United States and currently does not support international shipping.

1. Delivery Area

All our orders are limited to delivery to addresses within the United States; we do not offer any international shipping services.

2. Processing Time

All orders will be processed and shipped within 1-3 business days after payment confirmation (excluding weekends and holidays).

3. Delivery Time

After order shipment, it is expected to arrive within 3-7 business days. The exact time may vary slightly due to uncontrollable factors such as the logistics company, destination, and weather.

4. Logistics Information

All orders are shipped via reliable local U.S. logistics services and basic tracking information is provided so customers can check their delivery status at any time.

5. Delays

In special circumstances (such as peak holiday seasons, weather conditions, or logistics delays), delivery times may be longer. We will do our best to coordinate with the logistics company to ensure your order is delivered as quickly as possible.

6. Address Accuracy

Please ensure that you provide a complete and accurate shipping address when placing your order. If delivery fails or is delayed due to an incorrect address, the customer will be solely responsible.

If you have any questions regarding shipping, please contact us through our website customer service or other contact information.